To bid at BeArte Gallery is easy and secure.
Below are the answers to the most frequently asked questions.
If it didn't help you, do not hesitate to contact us.

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[vc_toggle title=”How can I bid on the online art auction?” size=”sm” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]It’s easy. If you are already registered as a user on our site, just start and bid. If you haven’t registered yet, do so by click on the small man icon at the top left or use this link: http://167.71.65.70/my-account/. After registration, you’re ready to participate.[/vc_toggle][vc_toggle title=”What do I pay at the end?” size=”sm” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]If you are the lucky winner of the auction, we will ask you to pay:

  • Hammer price (the final bid)
  • Freight cost
  • 18% Buyer Premium
[/vc_toggle][vc_toggle title=”What is Buyers Premium?” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Buyer’s premium is a percentage additional charge on the hammer price (winning bid at auction) of the lot that must be paid by the winner.

It is charged by BeArte Gallery as remuneration in addition to the seller’s commission. The buyer’s premium goes directly to BeArte Gallery and not to the seller.

You can read more about Buyer’s premium here[/vc_toggle][vc_toggle title=”When and how do I pay?” size=”sm” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]When the auction finishes you’ll receive an email with a link to our checkout and secure payment section.

The amount you pay is first reserved and on the day of shipment when the seller sends you your purchase, we draw your deposit amount.[/vc_toggle][vc_toggle title=”Can I buy the painting before the auction ends?” size=”sm” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]It depends if the seller has enabled this functionality for the auction. It’s called ‘Buy now’.

If the function is enabled, you’ll see a box with ‘Buy now for €’ written. Click on this and the artwork is yours.[/vc_toggle][vc_toggle title=”What is reserved price?” size=”sm” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]The seller has the right to set a reserved price. If this price is not reached before the auction expires, the auction will be cancelled.

The reserved price is never disclosed, but if it is reached, this will be informed to the bidder.[/vc_toggle][vc_toggle title=”When will I receive my Artwork?” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]The seller has 7 working days to ship your winner purchase.

We monitor each step of the process and keeps you informed during all steps.[/vc_toggle][vc_toggle title=”What if I don’t like what I bought?” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]You have the right to return the purchased item in 14 days after it’s arrival.

Read more here (Section: IX. The right to withdraw from bidding and selling)[/vc_toggle][vc_toggle title=”Can I withdraw from an auction” custom_font_container=”tag:h5|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]You cannot withdraw the participation after your offer is accepted. Participation in the bidding is tantamount to committing to the purchase of the auction item.[/vc_toggle]

[vc_btn title=”Go to the auctions” style=”outline” shape=”square” color=”danger” size=”lg” align=”center” link=”url:http%3A%2F%2F167.71.65.70%2Fauctions%2F|title:Auctions||”][mpc_quote preset=”default” background_color=”#f4f4f4″ author_font_preset=”preset_1″ author_font_color=”#777777″ author_font_size=”16″ author_font_transform=”uppercase” author_font_align=”left” author=”- Bella Funkelstein, NYC” quote_font_preset=”preset_0″ quote_font_color=”#333333″ quote_font_size=”15″ quote_font_line_height=”1.5″ quote_font_align=”left” icon=”icnm icnm-pencil2″ icon_size=”30″ icon_border_divider=”true” icon_padding_divider=”true” icon_margin_divider=”true” border_divider=”true” border_css=”border-color:#828282;border-style:solid;” padding_divider=”true” padding_css=”padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;” margin_divider=”true” mpc_ribbon__border_divider=”true” mpc_ribbon__padding_divider=”true” mpc_ribbon__margin_divider=”true”]Beautiful painting
I have recently purchased a painting which I saw online. It is a very colourful and bold abstract painting. I am now the happy owner of that beautiful painting. I just want to let you know, that Mr Thomas Lyngskjold was more than helpful in concluding the transaction, which was a bit complicated.  He was very patient and the end result is, that the painting is in my apartment and I am looking at it. Thank you again.[/mpc_quote]

We keep you protected and safe

No matter it’s about the authenticity of the artworks, your payment, GPDR or insured shipments

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More questions?

Check out the links in this section, fill in the contact form or contact our auction specialist.

We are here to serve you.

Thl 600

Thomas Lyngskjold
Auction adviser
Mobile +45 2022 8272
Direct email

Useful links

[vc_empty_space height=”12px”][vc_message style=”square” message_box_color=”white” icon_fontawesome=”fa fa-file-text”]How to bid[/vc_message][vc_message style=”square” message_box_color=”white” icon_fontawesome=”fa fa-file-text”]Withdraw & Return Rights[/vc_message][vc_message style=”square” message_box_color=”white” icon_fontawesome=”fa fa-file-text”]Transaction Process[/vc_message][vc_message style=”square” message_box_color=”white” icon_fontawesome=”fa fa-file-text”]Terms & Conditions[/vc_message]
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